Terms of Service
Last updated October 2026
Welcome to ThemeChoose. Below, you’ll find our Terms of Service, which cover the key aspects of our interaction with you as a customer or seller on our platform. Our goal is to ensure a positive experience. Should you encounter any issues, please contact us at [email protected], and we'll strive to address them.
Application of Terms
- By engaging with ThemeChoose in any way, you agree to be bound by these terms. These terms are applicable to your use of our website and any interactions via email or other communications.
Themes
- All of our products are digital and can be accessed for download directly from the website after you have completed your purchase.
Download Packs
- A Download Pack is a one-time payment for a fixed number of premium template downloads. Each download uses one credit, and credits do not expire. Using a credit on a template gives you permanent access to re-download that template at no extra cost. Packs do not renew automatically.
- Credits are tied to your account. They may not be shared, transferred or resold.
Fair Use & Account Suspension
- Downloads are for your own use and your clients’ projects. Automated or bulk downloading (for example scripts, bots, scrapers, or downloading large numbers of templates in a short period in order to collect, redistribute or resell them) is not permitted, and neither is sharing your account or your downloaded files with others in a way that circumvents purchase.
- If we detect this kind of activity, we may suspend or terminate the account immediately and without prior notice, and unused credits on that account may be forfeited and are not eligible for a refund. If you believe your account was suspended by mistake, contact us at [email protected] and we will review it.
Security & Payments
- Payments are securely processed via third-party services like PayPal or Stripe. ThemeChoose does not handle payments directly on our website.
Refunds
- You can evaluate your purchase for up to 14 days. If you find that the product has critical flaws, please contact us. Refunds are issued at our discretion following an evaluation.
Membership & Content
- Membership is granted to users who adhere to our terms and policies. We reserve the right to suspend or terminate memberships at our discretion. Content may be moderated or removed by us for any reason, typically for urgent compliance or policy enforcement.
Liability
- You agree to indemnify ThemeChoose against any losses or costs arising from claims related to your use of our services.
Requesting, Modifying or Deleting Your Data (GDPR)
- We are committed to protecting your data. For requests related to exporting, modifying, or deleting your personal data, please contact [email protected].
Changes to terms
- We reserve the right to modify our terms and will notify you of these changes by updating this page.
Anything unclear in the above? Write to [email protected] and we'll explain it in plain language.